When it comes to providing Ardmore customers INFINITI service near Philadelphia, our team knows how to make the most of your experience. With our comfortable service lobby and complimentary refreshments, we're a step ahead of independent shops in many ways. Still, it pays to be prepared and understand what to expect during your visit, and more importantly, weigh your options.

What questions do you have for us?

Do you have a burning question for our service team? Read these frequently asked questions and tell us if you have an unanswered question for us.

Why should I have my service done at the dealership?

Just like you wouldn't go to a dentist for a broken foot, you wouldn't want to bring your luxury car to a place like Jiffy Lube for even routine maintenance like an oil change. Why? Those places don't answer to the original manufacturer of your vehicle. Therefore they're not on the same level as our service team. Our technicians have been trained by INFINITI to ensure we have all the information to diagnose and repair anything that comes along, and since we have a relationship with the OEM, we also have access to the parts that your vehicle needs, while an independent shop may use aftermarket parts.

Aftermarket parts are fine for my car, right?

Sometimes it's okay to use generic wipers on your INFINITI model, but you wouldn't want to use parts that are a one-size-fits-all deal. This is because most other parts cannot withstand the power of an INFINITI model and may wear down faster, ultimately costing you more in the long run. Our team has access to the best parts for every job, and whether you're a DIY type or you have us handle it for you, you can rest assured knowing only the best is being used in your car or SUV. 

Why do I need an oil change?

An oil change isn't just another way to inconvenience drivers in Lansdowne. These routine maintenance appointments serve to help protect your engine by removing the old oil that has become heated up and worn down to a varnish-like consistency. When old oil is fresh oil, it can do its job by reducing friction and overheating, creating a seal in the pistons, cylinder walls, etc., and by carrying debris away from the engine. Failing to remove old oil and refill with clean oil can result in harmful, and expensive, damages.

Are my brakes bad?

You can tell by observing any odd sounds or sensations. Does your car make a grinding or squealing noise when the brakes are applied? When you try to brake, does the pedal feel spongey or slow to respond? These are good indicators that you need to have our team replace the brakes ASAP. You don't want to take a chance with your brakes, and with our help, you can keep your INFINITI model in top shape. 

Should I get an alignment done?

When? An alignment is typically done with each tire changeover, but if you've forgotten to have this performed, or you've hit one too many ruts traveling outside of Wayne, you can tell with a simple test, when it's safe to do so. Simply take your hands off the wheel when traveling at a low rate of speed, and if your vehicle drifts to one side, it's likely time to have our team take a look. 

Is my battery bad?

Strange electrical behavior, dimming lights when the AC is turned on, and corroding terminals are all things to be on the lookout for in King of Prussia. Your battery typically has a lifespan of three years, but not everybody can tell when their car received a new one, so it's never a bad idea to have our team take a look. Visit us from Collegeville today, and be sure to set up your service appointment with our friendly and knowledgeable team.
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